Effective date: October 27th, 2026

1. Introduction

At Jua, we respect your privacy and we are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you

• (i) visit our websites (regardless of where you visit it from),
• (ii) request information about and evaluate our services,
• (iii) request or use an account on the Jua Platform, including Athena, our AI assistant,
• (iv) apply for a job or
• (v) otherwise communicate, interact, or enter into a business relationship with us.

Who is responsible

The controller for the processing described in this Privacy Policy is Jua.ai AG, a limited company registered in Switzerland under company number CHE-289.595.613 and with registered offices at Lavaterstrasse 67, 8002 Zürich, Switzerland (“Jua”, “we”, “us” or “our”). You can contact us at [email protected].

Our representative in the EU

We have appointed Jua.ai Deutschland GmbH as our representative in the EU. You and the EU data protection authorities can contact it about any question on our processing of personal data in relation to the General Data Protection Regulation (EU) 2016/679 (GDPR), where applicable:

Jua.ai Deutschland GmbH, Schertlinstraße 23, 86159 Augsburg, Germany, [email protected].

Scope and applicability

This Privacy Policy applies to personal data that we process as a controller. This includes account, login and billing data, support communication, security logs, product analytics, our websites and job applications.

When organisations use the Jua Platform, they decide which content their users upload or enter, including what users type into Athena (“Customer Data”). For personal data in Customer Data, we are not the controller but a processor. We process it on behalf of and on the instructions of the organisation associated with the respective Customer Account, under our Jua Data Processing Agreement.

It is important that you read this Privacy Policy together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

Third-party links

Our websites and the Jua Platform may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies and practices.

Changes to the Privacy Policy and your duty to inform us of changes